Question 1

What are the different markets in which
        Ytel Platform and
        uContact compete against each other?

Accepted Answer

Ytel Platform and
        uContact compete against each other in
        the Auto Dialer, Contact Center, Interactive Voice Response (IVR), Predictive Dialer, Applicant Tracking.

Question 2

How does the market share of
        Ytel Platform
        and uContact compare in the
        Auto Dialer market?

Accepted Answer

In the Auto Dialer market,
        Ytel Platform has a
        0.03%
        market share in comparison to
        uContact’s
        0.01%.
        Since it has a better market share coverage,
        Ytel Platform holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Auto Dialer category, while
        uContact holds the
        23rd spot.

Question 3

How many customers are acquired by
        Ytel Platform and
        uContact in the
        Auto Dialer segment?

Accepted Answer

Ytel Platform has
        10 customers and
        uContact has
        3 customers in the
        Auto Dialer
        segment. Ytel Platform has
        7 more customers than
        uContact in this category.

Question 4

What are the countries in which
        Ytel Platform and
        uContact has more customers?

Accepted Answer

Ytel Platform has more customers in United States and Canada.
uContact has more customers in Costa Rica, Paraguay and United States.

Ytel Platform Vs uContact : In-Depth Comparison

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Comparing the customer bases of Ytel Platform and uContact

Comparing the market share of Ytel Platform and uContact

Compare Ytel Platform vs uContact customers by geography

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