ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an ITIL-ready help desk software and with integrated asset and project management. Free trial available.
Market Share of ManageEngine ServiceDesk Plus
Current Customer(s)
623
Market Share (Est.)
0.47%
Ranking
#8
Top Competitors and Alternatives of ManageEngine ServiceDesk Plus
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.84%, Wise with 2.44%, Microsoft Dynamics 365 for Customer Service with 1.42% market share.
Popular Comparisons
Top Competitors and Alternatives of ManageEngine ServiceDesk Plus
The top three of ManageEngine ServiceDesk Plus’s competitors in the Customer Support Services category are Freshdesk with 88.84%, Wise with 2.44%, Microsoft Dynamics 365 for Customer Service with 1.42% market share.
ManageEngine ServiceDesk Plus vs Freshdesk
ManageEngine ServiceDesk Plus vs Wise
ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service
ManageEngine ServiceDesk Plus vs Chaport Live Chat
ManageEngine ServiceDesk Plus vs Solvvy
ManageEngine ServiceDesk Plus vs Onestop
ManageEngine ServiceDesk Plus vs HelpSite
ManageEngine ServiceDesk Plus vs Salesforce Desk.com
Customers of ManageEngine ServiceDesk Plus
Around the world in 2024, over 623 companies have started using ManageEngine ServiceDesk Plus as Customer Support Services tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States |     |
| BCD Travel | 10,000+ | Atlanta | Georgia | United States | |
| Quest Diagnostics Incorporated | 10,000+ | Secaucus | New Jersey | United States | |
| Accenture | 10,000+ | Dublin | Leinster | Ireland | |
| AstraZeneca Plc | 10,000+ | Cambridge | England | United Kingdom | |
| Open Text Corporation | 10,000+ | Waterloo | Ontario | Canada | |
| HCL Technologies Ltd | 10,000+ | Noida | Uttar Pradesh | India | |
| Automatic Data Processing, Inc. | 10,000+ | Roseland | New Jersey | United States | |
| Stein Mart | 10,000+ | Jacksonville | Florida | United States | |
| Worley Limited | 10,000+ | North Sydney | New South Wales | Australia | |
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ManageEngine ServiceDesk Plus Customers by Products and Services
The top three products and services offering customers that use ManageEngine ServiceDesk Plus for Customer Support Services are Managed Services (17), Cloud Services (17), Consulting (15).
Customers
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ManageEngine ServiceDesk Plus Customers by Employee Size
The majority of ManageEngine ServiceDesk Plus's customers for the customer-support category fall in the company size of 1,000 - 4,999 employees (144 companies), 100 - 249 employees (117 companies), 250 - 499 employees (62 companies).
Employee Size
ManageEngine ServiceDesk Plus Customers by Geography
The top three geographies of ManageEngine ServiceDesk Plus for customer-support are the United States with 258(55.13%), United Kingdom with 60(12.82%), Australia with 34(7.26%) customers respectively.
Customers
Employees of ManageEngine ServiceDesk Plus
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FAQ
Find answers to the most often asked questions by users.
Who are the top ManageEngine ServiceDesk Plus competitors?
ManageEngine ServiceDesk Plus’s Top competitors in the customer-support category are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. You can view a full list of ManageEngine ServiceDesk Plus competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ManageEngine ServiceDesk Plus and 40,000 other technologies on the internet. You can also compare ManageEngine ServiceDesk Plus and its feature with top competitors here : ManageEngine ServiceDesk Plus vs Freshdesk ManageEngine ServiceDesk Plus vs Wise ManageEngine ServiceDesk Plus vs Microsoft Dynamics 365 for Customer Service.
What is ManageEngine ServiceDesk Plus customer distribution based on company size?
What is ManageEngine ServiceDesk Plus market share in the customer-support?
What are the top countries that use ManageEngine ServiceDesk Plus?
What are the top industries that use ManageEngine ServiceDesk Plus?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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