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IBM Service Delivery Manager

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IBM Service Delivery Manager helps organizations to ensure positive customer satisfaction and customer relationship is maintained.

Customer Satisfaction Ratings
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Market Share of IBM Service Delivery Manager

Current Customer(s)

34

Market Share (Est.)

0.01%

Ranking

#41

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.83%, Tidio with 19.69%, LiveChat with 12.00% market share.

TechnologyDomainsMarket Share (Est.)Versus page
123FormBuilder7231725.83%IBM Service Delivery Manager vs 123FormBuilder
Tidio5512619.69%IBM Service Delivery Manager vs Tidio
LiveChat3358512.00%IBM Service Delivery Manager vs LiveChat
Qualtrics2913610.41%IBM Service Delivery Manager vs Qualtrics
Podium270959.68%IBM Service Delivery Manager vs Podium
Yotpo233088.33%IBM Service Delivery Manager vs Yotpo
Canny107673.85%IBM Service Delivery Manager vs Canny
Survicate36901.32%IBM Service Delivery Manager vs Survicate
UserVoice36241.29%IBM Service Delivery Manager vs UserVoice
Broadly31761.13%IBM Service Delivery Manager vs Broadly
Genesys PureCloud30611.09%IBM Service Delivery Manager vs Genesys PureCloud
NiceJob24280.87%IBM Service Delivery Manager vs NiceJob
SatisMeter16600.59%IBM Service Delivery Manager vs SatisMeter
Wootric13000.46%IBM Service Delivery Manager vs Wootric
ClickDesk12950.46%IBM Service Delivery Manager vs ClickDesk
Gainsight12880.46%IBM Service Delivery Manager vs Gainsight
Grade.us11540.41%IBM Service Delivery Manager vs Grade.us
Get Satisfaction8830.32%IBM Service Delivery Manager vs Get Satisfaction
Lithium6890.25%IBM Service Delivery Manager vs Lithium
AskNicely5410.19%IBM Service Delivery Manager vs AskNicely
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Popular Comparisons

Top Competitors and Alternatives of IBM Service Delivery Manager

The top three of IBM Service Delivery Manager’s competitors in the Customer Satisfaction Ratings category are 123FormBuilder with 25.83%, Tidio with 19.69%, LiveChat with 12.00% market share.

IBM Service Delivery Manager vs 123FormBuilder

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IBM Service Delivery Manager vs Tidio

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IBM Service Delivery Manager vs LiveChat

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IBM Service Delivery Manager vs Qualtrics

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IBM Service Delivery Manager vs Podium

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IBM Service Delivery Manager vs Yotpo

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IBM Service Delivery Manager vs Canny

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IBM Service Delivery Manager vs Survicate

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Customers of IBM Service Delivery Manager

Around the world in 2024, over 34 companies have started using IBM Service Delivery Manager as Customer Satisfaction Ratings tool.

CustomersEmployee RangeCityRegionCountrySocial Links
International Business Machines Corporation (IBM)10,000+ArmonkNew YorkUnited States
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Morgan Stanley10,000+New York CityNew YorkUnited States
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TEKsystems10,000+BelmontCaliforniaUnited States
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Banco Do Brasil SA10,000+BrasiliaFederal DistrictBrazil
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Chubb Limited (fmr ACE Ltd)10,000+ZurichZurichSwitzerland
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Blockbuster10,000+EdmondOklahomaUnited States
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United Rentals, Inc.10,000+StamfordConnecticutUnited States
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Heineken10,000+AmsterdamNorth HollandNetherlands
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Cisco Systems, Inc.10,000+San JoseCaliforniaUnited States
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Pfizer, Inc.10,000+New York CityNew YorkUnited States
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IBM Service Delivery Manager Customers by Products and Services

The top three products and services offering customers that use IBM Service Delivery Manager for Customer Satisfaction Ratings are Cloud Services (5), Data Analytics (5), IT Consulting (3).

Customers

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IBM Service Delivery Manager Customers by Employee Size

The majority of IBM Service Delivery Manager's customers for the customer-satisfaction category fall in the company size of 10,000+ employees (16 companies), 1,000 - 4,999 employees (5 companies), 5,000 - 9,999 employees (3 companies).

Employee Size

IBM Service Delivery Manager Customers by Geography

The top three geographies of IBM Service Delivery Manager for customer-satisfaction are the United States with 17(54.84%), Netherlands with 3(9.68%), United Kingdom with 3(9.68%) customers respectively.

Customers

Employees of IBM Service Delivery Manager

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Also see other Products/Services by IBM Service Delivery Manager in:

Customer Satisfaction Ratings

FAQ

Find answers to the most often asked questions by users.

Who are the top IBM Service Delivery Manager competitors?

IBM Service Delivery Manager’s Top competitors in the customer-satisfaction category are 123FormBuilder, Tidio, LiveChat. You can view a full list of IBM Service Delivery Manager competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of IBM Service Delivery Manager and 40,000 other technologies on the internet. You can also compare IBM Service Delivery Manager and its feature with top competitors here : IBM Service Delivery Manager vs 123FormBuilder IBM Service Delivery Manager vs Tidio IBM Service Delivery Manager vs LiveChat.

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What is IBM Service Delivery Manager customer distribution based on company size?

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What is IBM Service Delivery Manager market share in the customer-satisfaction?

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What are the top countries that use IBM Service Delivery Manager?

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What are the top industries that use IBM Service Delivery Manager?

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