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Sprout Social

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Sprout Social provides a platform for businesses to manage social media engagement, publishing and analytics.

Social Customer Support
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Market Share of Sprout Social

Current Customer(s)

15690

Market Share (Est.)

77.24%

Ranking

#1

Top Competitors and Alternatives of Sprout Social

The top three of Sprout Social’s competitors in the Social Customer Support category are Zendesk Support with 19.48%, Brand24 with 0.98%, Sparkcentral with 0.34% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk Support395719.48%Sprout Social vs Zendesk Support
Brand242000.98%Sprout Social vs Brand24
Sparkcentral700.34%Sprout Social vs Sparkcentral
Modern570.28%Sprout Social vs Modern
Vision Helpdesk530.26%Sprout Social vs Vision Helpdesk
Attensity410.20%Sprout Social vs Attensity
Brand Embassy400.20%Sprout Social vs Brand Embassy
Engagor310.15%Sprout Social vs Engagor
CX Company280.14%Sprout Social vs CX Company
Buffer Reply260.13%Sprout Social vs Buffer Reply
Swat.io260.13%Sprout Social vs Swat.io
Blinger190.09%Sprout Social vs Blinger
Cisco SocialMiner140.07%Sprout Social vs Cisco SocialMiner
Zanroo130.06%Sprout Social vs Zanroo
Airwoot90.04%Sprout Social vs Airwoot
HelpSocial70.03%Sprout Social vs HelpSocial
SoDash70.03%Sprout Social vs SoDash
DigitalGenius60.03%Sprout Social vs DigitalGenius
Bornevia40.02%Sprout Social vs Bornevia
LiveWorld40.02%Sprout Social vs LiveWorld
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Popular Comparisons

Top Competitors and Alternatives of Sprout Social

The top three of Sprout Social’s competitors in the Social Customer Support category are Zendesk Support with 19.48%, Brand24 with 0.98%, Sparkcentral with 0.34% market share.

Sprout Social vs Zendesk Support

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Sprout Social vs Brand24

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Sprout Social vs Sparkcentral

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Sprout Social vs Modern

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Sprout Social vs Vision Helpdesk

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Sprout Social vs Attensity

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Sprout Social vs Brand Embassy

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Sprout Social vs Engagor

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Customers of Sprout Social

Around the world in 2024, over 15687 companies have started using Sprout Social as Social Customer Support tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Coldwell Banker10,000+MadisonNew JerseyUnited States
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Cardinal Health10,000+DublinOhioUnited States
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The Travelers Companies, Inc.10,000+HartfordConnecticutUnited States
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Gates Industrial Corporation Plc10,000+DenverColoradoUnited States
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Live Nation Entertainment10,000+Beverly HillsCaliforniaUnited States
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PricewaterhouseCoopers 10,000+New York CityNew YorkUnited States
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University Of South Florida10,000+TampaFloridaUnited States
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Golden Agri-Resources Ltd10,000+SingaporeCentral SingaporeSingapore
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Cognizant Technology Solutions Corporation10,000+TeaneckNew JerseyUnited States
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Persistent Systems10,000+PuneMaharashtraIndia
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Sprout Social Customers by Products and Services

The top three products and services offering customers that use Sprout Social for Social Customer Support are Social Media (1445), Digital Marketing (1329), Marketing (1228).

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Sprout Social Customers by Employee Size

The majority of Sprout Social's customers for the social-customer-support category fall in the company size of 0 - 9 employees (4792 companies), 20 - 49 employees (3573 companies), 10 - 19 employees (1920 companies).

Employee Size

Sprout Social Customers by Geography

The top three geographies of Sprout Social for social-customer-support are the United States with 9596(69.43%), United Kingdom with 1690(12.23%), Canada with 838(6.06%) customers respectively.

Customers

Employees of Sprout Social

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Also see other Products/Services by Sprout Social in:

Social Media Monitoring
Social Media Management
Brand Management
Marketing Analytics
Reputation Management

FAQ

Find answers to the most often asked questions by users.

Who are the top Sprout Social competitors?

Sprout Social’s Top competitors in the social-customer-support category are Zendesk Support, Brand24, Sparkcentral. You can view a full list of Sprout Social competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sprout Social and 40,000 other technologies on the internet. You can also compare Sprout Social and its feature with top competitors here : Sprout Social vs Zendesk Support Sprout Social vs Brand24 Sprout Social vs Sparkcentral.

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What is Sprout Social customer distribution based on company size?

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What is Sprout Social market share in the social-customer-support?

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What are the top countries that use Sprout Social?

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What are the top industries that use Sprout Social?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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