Intercom
Intercom is a customer communication platform with a suite of integrated products for every team, including sales, marketing, product, and support. In...Read more
Market Share of Intercom
Current Customer(s)
84054
Market Share (Est.)
23.14%
Ranking
#1
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Engagement category are LiveChat with 9.36%, Zoho SalesIQ with 8.33%, Yotpo with 6.45% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| LiveChat | 34003 | 9.36% | Intercom vs LiveChat |
| Zoho SalesIQ | 30256 | 8.33% | Intercom vs Zoho SalesIQ |
| Yotpo | 23433 | 6.45% | Intercom vs Yotpo |
| Smile.io for Shopify | 19468 | 5.36% | Intercom vs Smile.io for Shopify |
| Zoho CRM | 19425 | 5.35% | Intercom vs Zoho CRM |
| Pendo | 15328 | 4.22% | Intercom vs Pendo |
| Salesforce Service Cloud | 14145 | 3.89% | Intercom vs Salesforce Service Cloud |
| Salesforce Commerce Cloud | 14078 | 3.88% | Intercom vs Salesforce Commerce Cloud |
| Sumo | 13813 | 3.80% | Intercom vs Sumo |
| Pipedrive | 13736 | 3.78% | Intercom vs Pipedrive |
| Feefo | 5616 | 1.55% | Intercom vs Feefo |
| Zoho Desk | 5310 | 1.46% | Intercom vs Zoho Desk |
| LivePerson | 5055 | 1.39% | Intercom vs LivePerson |
| Survicate | 3728 | 1.03% | Intercom vs Survicate |
| UserVoice | 3653 | 1.01% | Intercom vs UserVoice |
| WalkMe | 3312 | 0.91% | Intercom vs WalkMe |
| Genesys PureCloud | 3130 | 0.86% | Intercom vs Genesys PureCloud |
| Five9 | 3086 | 0.85% | Intercom vs Five9 |
| Salesforce Engage | 3056 | 0.84% | Intercom vs Salesforce Engage |
| Nosto | 2764 | 0.76% | Intercom vs Nosto |
Popular Comparisons
Top Competitors and Alternatives of Intercom
The top three of Intercom’s competitors in the Customer Engagement category are LiveChat with 9.36%, Zoho SalesIQ with 8.33%, Yotpo with 6.45% market share.
Intercom vs LiveChat
Intercom vs Zoho SalesIQ
Intercom vs Yotpo
Intercom vs Smile.io for Shopify
Intercom vs Zoho CRM
Intercom vs Pendo
Intercom vs Salesforce Service Cloud
Intercom vs Salesforce Commerce Cloud
Customers of Intercom
Around the world in 2024, over 84026 companies have started using Intercom as Customer Engagement tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Advance Auto Parts, Inc. | 10,000+ | Roanoke | Virginia | United States |     |
| UNDP | 10,000+ | New York City | New York | United States | |
| NTPC Ltd | 10,000+ | New Delhi | NCT | India | |
| Casey's General Stores | 10,000+ | Ankeny | Iowa | United States | |
| Allied Universal | 10,000+ | Santa Ana | California | United States | |
| BlackRock, Inc. | 10,000+ | New York City | New York | United States | |
| Rite Aid Corporation | 10,000+ | Camp Hill | Pennsylvania | United States | |
| Publix Super Markets | 10,000+ | Lakeland | Florida | United States | |
| TriNet Group, Inc. | 10,000+ | San Leandro | California | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
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Intercom Customers by Products and Services
The top three products and services offering customers that use Intercom for Customer Engagement are Saas (1066), Marketing (980), Technology (742).
Customers
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Intercom Customers by Employee Size
The majority of Intercom's customers for the customer-engagement category fall in the company size of 0 - 9 employees (37201 companies), 20 - 49 employees (17791 companies), 10 - 19 employees (12263 companies).
Employee Size
Intercom Customers by Geography
The top three geographies of Intercom for customer-engagement are the United States with 47148(66.72%), United Kingdom with 6613(9.36%), Canada with 3698(5.23%) customers respectively.
Customers
Employees of Intercom
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FAQ
Find answers to the most often asked questions by users.
Who are the top Intercom competitors?
Intercom’s Top competitors in the customer-engagement category are LiveChat, Zoho SalesIQ, Yotpo. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs LiveChat Intercom vs Zoho SalesIQ Intercom vs Yotpo.
What is Intercom customer distribution based on company size?
What is Intercom market share in the customer-engagement?
What are the top countries that use Intercom?
What are the top industries that use Intercom?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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