Sparkcentral
Sparkcentral enables enterprises to handle high volumes of customer service interactions over social media.
Market Share of Sparkcentral
Current Customer(s)
70
Market Share (Est.)
2.51%
Ranking
#4
Top Competitors and Alternatives of Sparkcentral
The top three of Sparkcentral’s competitors in the Mobile Customer Support category are BoldChat with 71.92%, Agent.ai with 13.95%, tuul with 7.42% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| BoldChat | 2005 | 71.92% | Sparkcentral vs BoldChat |
| Agent.ai | 389 | 13.95% | Sparkcentral vs Agent.ai |
| tuul | 207 | 7.42% | Sparkcentral vs tuul |
| LiveChat 24/7 | 49 | 1.76% | Sparkcentral vs LiveChat 24/7 |
| KeyReply | 34 | 1.22% | Sparkcentral vs KeyReply |
| Hipmob | 10 | 0.36% | Sparkcentral vs Hipmob |
| UserCare | 8 | 0.29% | Sparkcentral vs UserCare |
| OwnerListens | 8 | 0.29% | Sparkcentral vs OwnerListens |
| Appunfold | 3 | 0.11% | Sparkcentral vs Appunfold |
| APertain | 3 | 0.11% | Sparkcentral vs APertain |
| HelpStack | 2 | 0.07% | Sparkcentral vs HelpStack |
Popular Comparisons
Top Competitors and Alternatives of Sparkcentral
The top three of Sparkcentral’s competitors in the Mobile Customer Support category are BoldChat with 71.92%, Agent.ai with 13.95%, tuul with 7.42% market share.
Sparkcentral vs BoldChat
Sparkcentral vs Agent.ai
Sparkcentral vs tuul
Sparkcentral vs LiveChat 24/7
Sparkcentral vs KeyReply
Sparkcentral vs Hipmob
Sparkcentral vs UserCare
Sparkcentral vs OwnerListens
Customers of Sparkcentral
Around the world in 2024, over 70 companies have started using Sparkcentral as Mobile Customer Support tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nordstrom, Inc. | 10,000+ | Seattle | Washington | United States |     |
| Air Canada | 10,000+ | Dorval | Quebec | Canada | |
| Access Bank Plc | 10,000+ | Lagos | Lagos | Nigeria | |
| Concentrix Corporation | 10,000+ | Fremont | California | United States | |
| Sears | 10,000+ | Hoffman Estates | Illinois | United States | |
| Uber Technologies, Inc. | 10,000+ | San Francisco | California | United States | |
| Major League Baseball | 10,000+ | New York City | New York | United States | |
| Netflix, Inc. | 10,000+ | Los Gatos | California | United States | |
| Buffalo Wild Wings | 10,000+ | Minneapolis | Minnesota | United States | |
| Dutch Bros Coffee | 10,000+ | Grants Pass | Oregon | United States | |
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Sparkcentral Customers by Products and Services
The top three products and services offering customers that use Sparkcentral for Mobile Customer Support are Clothing (2), Investment Banking (2), Smart Metering (2).
Customers
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Sparkcentral Customers by Employee Size
The majority of Sparkcentral's customers for the mobile-customer-support category fall in the company size of 1,000 - 4,999 employees (14 companies), 10,000+ employees (13 companies), 20 - 49 employees (8 companies).
Employee Size
Sparkcentral Customers by Geography
The top three geographies of Sparkcentral for mobile-customer-support are the United States with 27(44.26%), Belgium with 13(21.31%), Canada with 5(8.20%) customers respectively.
Customers
Employees of Sparkcentral
Also see other Products/Services by Sparkcentral in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Sparkcentral competitors?
Sparkcentral’s Top competitors in the mobile-customer-support category are BoldChat, Agent.ai, tuul. You can view a full list of Sparkcentral competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sparkcentral and 40,000 other technologies on the internet. You can also compare Sparkcentral and its feature with top competitors here : Sparkcentral vs BoldChat Sparkcentral vs Agent.ai Sparkcentral vs tuul.
What is Sparkcentral customer distribution based on company size?
What is Sparkcentral market share in the mobile-customer-support?
What are the top countries that use Sparkcentral?
What are the top industries that use Sparkcentral?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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