PhaseWare
PhaseWare is a provider of tracker product suite that provides configurable customer support software solution.
Market Share of PhaseWare
Current Customer(s)
37
Market Share (Est.)
0.05%
Ranking
#60
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 16.16%, Help Scout with 11.06%, LiveAgent with 9.98% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Gorgias | 11825 | 16.16% | PhaseWare vs Gorgias |
| Help Scout | 8097 | 11.06% | PhaseWare vs Help Scout |
| LiveAgent | 7304 | 9.98% | PhaseWare vs LiveAgent |
| SherpaDesk | 5646 | 7.71% | PhaseWare vs SherpaDesk |
| Zoho Desk | 5310 | 7.25% | PhaseWare vs Zoho Desk |
| osTicket | 3871 | 5.29% | PhaseWare vs osTicket |
| ConnectWise | 3788 | 5.18% | PhaseWare vs ConnectWise |
| Spiceworks Help Desk | 2306 | 3.15% | PhaseWare vs Spiceworks Help Desk |
| Front | 2146 | 2.93% | PhaseWare vs Front |
| Oracle Service Cloud (formerly RightNow) | 1958 | 2.68% | PhaseWare vs Oracle Service Cloud (formerly RightNow) |
| OTRS | 1754 | 2.40% | PhaseWare vs OTRS |
| Chaport Live Chat | 1591 | 2.17% | PhaseWare vs Chaport Live Chat |
| LiveHelpNow | 1250 | 1.71% | PhaseWare vs LiveHelpNow |
| Kayako | 1195 | 1.63% | PhaseWare vs Kayako |
| Helpshift | 1112 | 1.52% | PhaseWare vs Helpshift |
| HappyFox | 1037 | 1.42% | PhaseWare vs HappyFox |
| HelpSite | 814 | 1.11% | PhaseWare vs HelpSite |
| GrooveHQ | 810 | 1.11% | PhaseWare vs GrooveHQ |
| SupportSystem | 711 | 0.97% | PhaseWare vs SupportSystem |
| ManageEngine ServiceDesk Plus | 623 | 0.85% | PhaseWare vs ManageEngine ServiceDesk Plus |
Popular Comparisons
Top Competitors and Alternatives of PhaseWare
The top three of PhaseWare’s competitors in the Helpdesk Tools category are Gorgias with 16.16%, Help Scout with 11.06%, LiveAgent with 9.98% market share.
PhaseWare vs Gorgias
PhaseWare vs Help Scout
PhaseWare vs LiveAgent
PhaseWare vs SherpaDesk
PhaseWare vs Zoho Desk
PhaseWare vs osTicket
PhaseWare vs ConnectWise
PhaseWare vs Spiceworks Help Desk
Customers of PhaseWare
Around the world in 2024, over 37 companies have started using PhaseWare as Helpdesk Tools tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Robert Half International, Inc. | 10,000+ | Menlo Park | California | United States |     |
| HD Supply | 10,000+ | Atlanta | Georgia | United States | |
| International Business Machines Corporation (IBM) | 10,000+ | Armonk | New York | United States | |
| Stewart Information Services Corporation | 5,000 - 9,999 | Houston | Texas | United States | |
| Sapiens | 1,000 - 4,999 | Holon | Tel Aviv | Israel | |
| BeyondTrust | 1,000 - 4,999 | Johns Creek | Georgia | United States | |
| Stratasys | 1,000 - 4,999 | Eden Prairie | Minnesota | United States | |
| Envoy Mortgage | 500 - 999 | Houston | Texas | United States | |
| Viewpoint | 500 - 999 | Portland | Oregon | United States | |
| Jefferson County | 500 - 999 | Hillsboro | Missouri | United States | |
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PhaseWare Customers by Products and Services
The top three products and services offering customers that use PhaseWare for Helpdesk Tools are Accounting (3), Data Analytics (2), Customer Service (2).
Customers
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PhaseWare Customers by Employee Size
The majority of PhaseWare's customers for the helpdesk-tools category fall in the company size of 20 - 49 employees (8 companies), 100 - 249 employees (7 companies), 50 - 99 employees (5 companies).
Employee Size
PhaseWare Customers by Geography
The top three geographies of PhaseWare for helpdesk-tools are the United States with 36(97.30%), Israel with 1(2.70%) customers respectively.
Customers
Employees of PhaseWare
Also see other Products/Services by PhaseWare in:
FAQ
Find answers to the most often asked questions by users.
Who are the top PhaseWare competitors?
PhaseWare’s Top competitors in the helpdesk-tools category are Gorgias, Help Scout, LiveAgent. You can view a full list of PhaseWare competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of PhaseWare and 40,000 other technologies on the internet. You can also compare PhaseWare and its feature with top competitors here : PhaseWare vs Gorgias PhaseWare vs Help Scout PhaseWare vs LiveAgent.
What is PhaseWare customer distribution based on company size?
What is PhaseWare market share in the helpdesk-tools?
What are the top countries that use PhaseWare?
What are the top industries that use PhaseWare?
Justine Lyon
Senior VP of Sales, Ally
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